If you are not seeing the palette for any application even when you toggle it on and off it’s likely that it’s location is stored off screen. This is rare, but it can happen from time to time, especially when switching between monitor configurations (i.e. plugging a laptop into external monitors and then unplugging them…. Read more »
I have Network Acceleration (i.e. Panzura, Riverbed, etc.) and I’m losing Data.
Unfortunately these type of systems use shadow copying and coordination systems that don’t work very well with Keynote Managers proprietary multi-user access system. It seems that the number of writes that KM needs to do to these files to allow multi-user interaction can ‘confuse’ these systems and the copies between servers don’t make it bac… Read more »
What is Keynote Watcher?
Keynote Watcher is a system that notifies Revit that it needs to reload the keynote file. To understand that, here is a little background on how Revit interacts with the keynote file. When Revit opens a model it finds the keynote file for that model, reads it, and caches the keynotes it contains into its… Read more »
My Keynote Tags or Legends are Blank
We have had some reports of this but it is not a Keynote Manager issue. The delineation of ‘labor’ between Keynote Manager and Revit is as follows. Keynote Manager manages the keynote data including updating, saving, and modifying the keynote source data (either text file or cloud services project). Keynote Manager also provides this data… Read more »
Can I Format my Keynotes?
Unfortunately the way Revit works does not allow for any type of formatting (bold, italic, etc) for keynotes. Revit only allows for plain text to be provided for keynote values, likely because it has to be stored in parameter values. While we could make Keynote Manager allow for formatting in the Keynote Manager UI, it… Read more »
I get the error ‘application already exists with this Addlnld node’ on startup
This is likely because you have installed the same software from multiple locations (Autodesk app store and Revolution Design website). Unfortunately the two use different install technologies (Autodesk builds the app store installs on their own technology) so the two installers don’t “know about” each other. That means that installing a new build from the… Read more »
Does Keynote Manager work with BIM 360?
The short answer to this question is yes it does! In practice this is a somewhat nuanced question so lets explore more. There are several ways of working with keynotes in BIM 360 with different types of support. Here is a list of the options we know of and how KM works with them: The… Read more »
I see multiple tabs for the same thing and Revit is crashing.
This is a known issue with the initial release of Revit 2019. Autodesk made some internal changes to how windows work in order to allow windows to be torn off and placed on other screens in 2019; in the process it broke something in the dockable pane system such that addins using dockable panes would… Read more »
Does each user need a cloud license to work on a cloud project?
While it is not completely required, it is highly recommended that each user working on a project with cloud based keynotes has a cloud seat. The Revit API allows outside programs to provide keynote data to Revit, but when a model uses this function then Revit will rely fully on that external program to provide… Read more »
Do I have to have cloud services for a BIM 360 project?
No you do not have to! The problem that cloud services is designed to solve arises when using keynotes across multiple locations or networks. Revit will read keynotes from whatever source is set in the keynote settings. If that is a text file on the local network it will read the notes from that path… Read more »